Privacy Policy

Our Commitment to Privacy

The Arizona Medical Association (ArMA) is committed to protecting the privacy, confidentiality, and security of personal information collected through our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at AZmed.org or use our services. As a professional medical association, we adhere to the highest ethical standards and applicable state and federal privacy laws.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact Information: Name, mailing address, email address, telephone number
• Professional Information: Medical license number, specialty, practice location, medical education details
• Membership Information: Membership status, dues payment history, committee participation
• Event Registration: Conference attendance, CME participation, special events
• Payment Information: Credit card details, billing address (processed through secure third-party processors)

Technical Information

Our servers automatically collect the following analytics data:

• Internet Protocol (IP) address of your device
• Web pages requested and visited
• Referring web page or search terms
• Browser type and version
• Operating system information
• Date, time, and duration of visits
• Device identifiers and characteristics

This technical information is not associated with individual user identities unless specifically authorized or required by law.

Cookies and Tracking Technologies

ArMA may use cookies and similar tracking technologies to enhance your browsing experience and provide personalized content. These may include:

• Essential Cookies: Required for website functionality and security
• Analytics Cookies: Help us understand website usage and improve our services
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Deliver relevant content and measure campaign effectiveness

You can control cookie preferences through your browser settings. However, disabling certain cookies may limit website functionality.

SMS Messaging and 10DLC Compliance

The Arizona Medical Association uses 10DLC-compliant text messaging to communicate with its members. By providing your phone number on your membership application and consenting to receive text messages, you acknowledge that ArMA may send you text communications about the following:

1. Professional Communications:

• Membership renewals, dues notifications, and account updates
• CME credit reminders and continuing education opportunities
• Conference registrations, event confirmations, and program updates

2. Important Notifications:

• Legislative alerts and advocacy action items affecting Arizona physicians
• Medical board announcements and regulatory updates
• Emergency communications related to public health or member safety 

Opt-Out Options:

You may opt out of receiving text messages at any time by replying "STOP" to any message. You will receive a confirmation of your opt-out, and no further marketing texts will be sent. Essential service communications (such as account security alerts) may continue as necessary for membership services.

Message and Data Rates: Standard messaging and data rates may apply. ArMA is not responsible for carrier charges.

How We Use Your Information

ArMA uses collected information for the following purposes:

• Membership Services: Processing applications, renewals, and providing member benefits
• Marketing: Marketing our products, services, and programs to prospective members
• Professional Development: Delivering CME programs, conferences, and educational resources
• Advocacy and Communication: Legislative updates, healthcare policy information, and professional advocacy
• Website Improvement: Analyzing usage patterns to enhance user experience and functionality
• Legal Compliance: Meeting professional, legal, and regulatory obligations
• Security: Protecting against fraud, abuse, and unauthorized access

Information Sharing and Disclosure

General Policy

ArMA does not share, sell, rent, or trade personal information to third parties for commercial purposes. We may share information only in the following circumstances:

Authorized Disclosures

• With Your Consent: When you explicitly authorize information sharing
• Service Providers: Trusted third-party vendors who assist with our operations (under strict confidentiality agreements)
• Professional Organizations: The American Medical Association and other relevant medical associations for legitimate professional purposes
• Legal Requirements: When required by law, subpoena, court order, or legal process
• Public Safety: To protect the safety and security of individuals or the public

Member Directory

Basic professional information (name, specialty, practice location) may be included in member directories available to other ArMA members, unless you opt out of directory inclusion.

HIPAA and Medical Information

ArMA is not typically a covered entity under HIPAA. However, if we receive any protected health information, we will handle it in accordance with applicable privacy laws and professional ethical standards. We do not intentionally collect personal health information through our website.

Data Security

We implement comprehensive security measures to protect your personal information:

• Encryption: Data transmission and storage encryption using industry-standard protocols
• Access Controls: Restricted access to personal information on a need-to-know basis
• Security Training: Regular staff training on privacy and security best practices
• System Monitoring: Continuous monitoring for unauthorized access attempts
• Third-Party Security: Vendor security assessments and contractual privacy protections

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but commit to promptly addressing any security incidents.

Your Privacy Rights

As an Arizona resident and ArMA member or website user, you have the following rights:

• Access: Request information about what personal data we collect and how it's used
• Correction: Request correction of inaccurate or incomplete personal information
• Deletion: Request deletion of your personal information (subject to legal and operational requirements)
• Opt-Out: Withdraw consent for marketing communications and certain data uses
• Portability: Request a copy of your personal information in a portable format

To exercise these rights, please contact our staff using the information provided below.

Retention and Disposal

We retain personal information only as long as necessary for:

• Providing membership services and benefits
• Meeting legal and regulatory requirements
• Resolving disputes and enforcing agreements
• Maintaining accurate historical records for professional purposes

When information is no longer needed, it is securely deleted or destroyed in accordance with our data retention policy and applicable laws.

Third-Party Websites

Our website may contain links to external websites operated by third parties, including medical journals, continuing education providers, and healthcare organizations. We are not responsible for the privacy practices of these external sites. We recommend reviewing the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

ArMA may update this Privacy Policy periodically to reflect changes in our practices, services, or applicable laws. We will:

• Post the updated policy on our website with the revision date
• Notify members of significant changes via email or prominent website notice
• Provide a 30-day notice period for material changes affecting information use

Your continued use of our website and services after policy changes constitutes acceptance of the updated privacy policy.

Privacy Contact Information

For questions about this Privacy Policy, to exercise your privacy rights, or to report privacy concerns, please contact:

Arizona Medical Association
9801 South 51st St

Unit: OFC 003

Phoenix, AZ 85044
Phone: (602) 347-6900
Email: communications@azmed.org

We will respond to privacy inquiries within 30 days of receipt. For urgent privacy matters, please call our main number and request immediate attention.

Professional Standards Compliance

This Privacy Policy is designed to meet the standards expected of professional medical associations and complies with applicable state and federal privacy laws. ArMA is committed to maintaining the trust of Arizona physicians and healthcare professionals through transparent and responsible data practices.

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