Arizona Auditor General Finds Delays in Medical Board Complaint Process
A new Arizona Auditor General review has raised concerns about the Arizona Medical Board's handling of complaints against physicians, finding that the board has continued to take too long to resolve cases.
The study — conducted for the state by Walker and Armstrong, an accounting firm — found that more than 75% of complaints were not resolved within six months, the benchmark identified by the Auditor General for timely resolution by health regulatory boards. The audit also cited concerns involving oversight, accountability, statutory compliance, and the board's exercise of its authority.
The findings raise concerns on both sides of the regulatory process. Prompt investigations are important for protecting patients, while timely, consistent, and thorough proceedings are also important for physicians facing complaints.
The Arizona Medical Board reports regulating more than 35,000 physicians and roughly 5,000 physician assistants.






