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Practice Resources

The Arizona Medical Association (ArMA) is excited to announce the start of a new member benefit. Practice resources is a new service to provide you with the support for the business of running your practice.

See the topics below for frequent updates:

  • Best practices for medical billing
  • Understanding health plans, employee insurance, property and casualty, and much more!
  • Human resources guidance for employers and employees within a medical practice
  • Staff education and training

For questions regarding topics or to request information on specific topics, please contact Juliana Stanley, Director of Practice Support. 

NEW Telemedicine Policies and Procedure Templates

As you have responded to the COVID-19 crisis, many practices have rapidly implemented telemedicine as a means of seeing patients.  Typically, a practice would have a long-term plan for rolling out a service such as this, with plenty of thought given to scheduling, referrals, billing, as well as the physical setting for the visits.   In many instances, telemedicine was introduced to your patients far ahead of expectations, and without the opportunity for thorough planning.

Because we realize telemedicine is a valuable tool which expands access to health care, and allows physicians to see patients even when they can't be physically present in the office, Practice Support is pleased to present ArMA members with a comprehensive set of telemedicine policies and procedures that can be tailored for use in your practice. To be clear, these are templates and MUST BE TAILORED TO YOUR PRACTICE.

Members have complimentary access to the following policies:

  • Administration and Billing
  • Appointment Scheduling, Cancellations, and No-Shows
  • Patient Check-in and Check-out
  • Patient Consent
  • Patent Selection
  • Physical Surroundings and Staff
  • Prescribing and Medication Management
  • Referrals
  • Security and Emergency Protocols

Click here to log in and gain access to these policies. 

NEW Financial Analysis

Billing Reports and Financial Indicators

Practice Dashboards


For assistance in tailoring your policies, or general questions regarding telemedicine, please contact Juliana Stanley, Director of Practice Support,